Uploading Issue......PLEASE HELP!!

Debbie Weisberg · **Voice Talent** Joined: 05 Oct 2006 Posts: 1

Hi there....i am so frustrated and wondered if anyone out there is having a similar problem. When i upload my demo or an audition, aftyer is says the demo has been uploaded, they ask you to play back to make sure you can hear the upload. Well, the problem for me is when i click to lsiten it stays at 0% loading and it won't playback for me. I have this with AOL and Safari and i am not quite sure how to rectify the problem. Oh and I use a MAC. I have re installed adobe flash Player and i have emptoed my cache and my cookies.

Does anyone have advice or know how to rectify this issue?

Any help would be greatly appreciated. Thanks !!!!!!

Debbie[/list][/b]

Keith D. Milby · **Voice Talent** Joined: 01 Feb 2007 Posts: 570

Debbie,

Well I checked out everything, I uploaded a demo on my profile and that worked. I uploaded a demo to a lead and that worked. SO the heck if I know.

I checked your profile and you have obviously done that part OK.

The only thing I have is making sure you are uploading an MP3 file.

Nice voice by the way. I like your sound.

Heather Ruby · **Voice Talent** Joined: 08 Sep 2006 Posts: 188

Debbie: THis sort of thing happens to me frequently on TOS, but not here. I would ask Freddie or call customer service right away. Perhaps its a setting issue on their end??
Heather

Freddie Molina · Posted: Wed Mar 28, 2007, 14:45 (GMT) Post subject:

Debbie as per our las conversation things are still in the same point, I´m still trying to find out what can cause this, non of the common fixes have worked.

Will keep you posted.

Joe J Thomas · **Voice Talent** Joined: 16 Nov 2004 Posts: 1521

Debbie,

Make sure it's a 64kbps,mono,mp3 you're uploading (simpler for v123).

Also, you may have to clear your browser's cache. Sometimes it gets a bit full and gums up the works (in technical terms Wink

)
Joe

Allen Scofield · **Voice Talent** Joined: 13 Jul 2005 Posts: 181

Could be a problem with AOL. I've heard other's complain about them.

AOL is actually a "bulletin board" with proxy servers. When you're surfing the "net", you're actually surfing their proxy servers and sometimes they don't update very often so you could be seeing old pages.

May be, may be not....just a thought.

Freddie Molina · Posted: Wed Mar 28, 2007, 17:47 (GMT) Post subject:

I was thinking maybe their network firewall (AOL´s)